WHO WE ARE
There is an extraordinary combination of unique and compatible strengths among the AgGuard management team. Our leaders have shared values and a common skill for creating innovative solutions for complex problems that are customer-focused and delivered with unquestioned integrity.
Founded in 2001, AgGuard provides risk management solutions primarily to the agricultural industry. The company's principal product is extended service contracts (ESCs) on farm machines that are sold through implement dealerships. Such contracts are sometimes referred to as extended warranties or service plans. The company does not sell directly to consumers, but has programs that are marketed through equipment manufacturers. AgGuard was the first third party provider of ESCs for farm equipment.
- We believe our mission is to provide great products that help folks sleep easier and focus on their work.
- We are constantly innovating; asking what if and why not?
- We believe in making the complex simple.
- We believe that we need to own and control the primary technologies and delivery methods for our products, and participate only in markets where we can make a difference.
- We believe in deep relationships and collaboration with manufactures, dealers and the people using the equipment we cover. This people-based, relationship approach to business allows us to innovate and deliver in ways that others cannot.
- We will not settle for anything less than excellence in everything that we do.
- We listen and empathize with our customer-partners; we admit when we are wrong and we have the courage to change.
These values are embedded in our organization and everything we do-it is why we are the leading provider of extended service contracts to the agricultural industry.
SENIOR MANAGEMENT TEAM
Gregg Denholm, Principal (Founder, CEO, Director of Operations)
Mr. Denholm is a self-proclaimed tractor geek. Growing up on a farm near Tonganoxie, Kansas (about 30 minutes west of Kansas City) Gregg took an early interest in farm machinery. Taking hay balers apart to understand how they operated and rebuilding them to work more efficiently, he developed a life-long fascination. He attended Kansas State University to study engineering and farm machinery. He started his career at the Heston Corporation in crop testing and product reliability where he helped create some of the company's most innovative haying equipment. From there he went on to Doan Farm Management and began transferring his efficiency and innovation skills from machines to the overall management of the farm. This move to management eventually led to banking, but Gregg has never lost his love of farming and his encyclopedic knowledge of farm machinery. In 1992 he launched AgGuard as the first, third-party provider of extended service contracts for the agricultural industry, because he realized, as the cost and complexity of farm equipment increased, farmers needed greater risk protection. At AgGuard, Gregg's primary responsibilities are product innovation, problem resolution and keeping us close to our roots to protect farmers from risk.
Michael Jeannin, Director of Customer Service
For many dealers Mike is the go-to source for information and help with pricing and service. Mike grew-up on a farm and still lives in the country; he has spent his entire life working in various aspects of the agricultural industry, (dairy, row-crop farming, farm real estate, and ag-banking). Since 2005 he has provided relationship management at AgGuard. He is the opposite of the prototypical salesman. He is a no-nonsense, straight-shooting fellow who is always the loudest advocate for our customer's needs. He understands the perspective of our clients and provides a level of service and empathy that can't be duplicated by any call center. His word is his bond and he is exactly the kind of face AgGuard wants on our products and services.
Dane Lee, President
Mr. Lee is an experienced business leader with over 20 years of experience in banking and public finance. He has a passion for innovation and efficiency. Lee is a two-time winner of Wells Fargo's Management Excellence award. He is known for his integrity and putting the client at the center of everything he does. Lee is a graduate of the University of Kansas and attended business school at Baker University with published research concerning environmental liability for trustees. Mr. Lee is also President of Wild Jay, Inc., the entity that guarantees AgGuard's service contracts. At AgGuard, he is responsible for the company's administrative affairs; acting as a liaison between Wild Jay, Inc. and our different functions, (i.e., relationship management, sales, claims, service and information technology).
Dexter Schaible, Director of Sales & Marketing
Mr. Schaible is a well-known figure in the agricultural machinery industry for both his knowledge and integrity. He is the former President of Soo Tractor, a company that provided contract manufacturing to original equipment manufacturers, where he was responsible for transforming the company and significantly growing its capacity before retiring in 2012. Prior to joining Soo Tractor, he was a senior executive at AGCO responsible for numerous divisions in the USA and abroad.Dexter is a graduate of Kansas State University. Because of his deep experience in manufacturing, he is able to empathize with the needs of our manufacturing partners and provide them with innovative solutions.
Adrian Powell, Claims Director
Since its inception, AgGuard has relied on Adrian's advice as our go-to guy in the industry for information on product reliability and technical services.During his 30+ year career with Massey Ferguson and AGCO, he wrote the book on reliability and managed many of the industry's most innovative technical developments.He led the design, development and global implementation team for AGCO "Source" (a contact and knowledge management system designed to document technical issues and share resolutions globally with technical service departments and dealers) and "EDT" (a common platform for diagnostic programs with auto update features, giving dealers one tool to perform diagnostics on all AGCO Equipment globally.)Mr. Powell is a graduate of Hereford College of Technologies with a B Sc, in Agricultural Mechanization & Engineering. Leveraging his vast industry experience, he ensures that claims are processed with a thorough understanding of the product. He and his claims team know how the machines are manufactured, why parts fail and the most cost-effective way to make repairs. As a result, he manages a process that is fair; geared towards paying claims quickly and efficiently. His team adds value to the claims service by providing dealers with expert service advice and access to fairly-priced parts.
Paul Folsom, of counsel
Much of AgGuard's success stems from its singular focus on the Agricultural industry, so we employee individuals who are subject matter experts in various aspects of the industry. Mr. Folsom is a great example. He has spent his entire career in various facets of agriculture: cattle, farming, commodities and most recently pharmaceuticals. His broad experience and success in so many different aspects of the industry helps us stay in-tune with our unique and demanding market. His business acumen also helps us keep our pencils sharp and priorities focused on how best to model our products and services to meet the needs of our clients.